About

P. J. FORD & ASSOCIATES Ltd

 P. J. Ford & Associates Ltd was established in 1989 as a marketing consultancy to the international office products industry. Over the years the business has evolved into a mail order business and now trades from five main websites:

 

www.mrpen.co.uk             
This is our largest site and sells quality writing instruments.
www.timecell.co.uk            
Our original site selling pocket watches and selected wrist watches.

www.stjameses.co.uk
Luxury gifts including watches and pens.

www.timecell-batteries.co.uk 
Hearing aid batteries at discount

www.stampo.co.uk             
Rubber Stamps

 

The company is family owned and operated and heavily service biased. Fast efficient service is the rule offering 24 hour service where possible. We also operate with substantial stocks which gives us the benefit of being able to service orders quickly and the buying power to obtain the very best terms from our suppliers. Our sites offer the very keenest prices and special deals which is testimony to our good relationships with manufacturers.

MrPen 

P. J. Ford & Associates Ltd
PO Box 157
Ruislip
HA4 7ZJ

Tel: 01895 672537  Fax: 01895 634748 Email: info@mrpen.co.uk
Customer Service Lines Open 7 Days a Week. All calls at standard rate.
Monday to Saturday 9.30 am to 5.00 pm GMT, Sunday until 12.00 Noon

The majority of Mrpen customers place their orders on-line and pay for purchases in our secure payment area. You can also place orders via our customer service telephone number (above) please have you credit/service card details to hand.

Mrpen accepts Mastercard - Visa - Solo - Switch and American Express 

Complaints Procedure

MrPen will respond to any customer complaint within 24 hours from the receipt of such a complaint.

Delivery

MrPen has a policy of dispatch on day of receipt of the order. In exceptional circumstances where the selected item is out of stock and may take longer than 48 hours to dispatch we will advise you immediately by e-mail and take your further instructions.

The following companies are registered to P. J. Ford & Associates Ltd:
MrPen Ltd, StJameses Ltd, Timecell Ltd and Italix Ltd.