Pen Repairs

Mr Pen Repair Service

Our repair service
  • Pack the pen carefully, wrap the pen in tissue or bubble wrap and use a padded postal envelope if possible.
  • Send Post Office "Special Delivery" if the pen is valuable or at the very least "Recorded".
  • The average repair costs £20 + VAT plus parts and return delivery. However if you would like a quote before proceeding, please indicate.
  • Repairs can take 10 days +
  • MrPen sends pens to the workshops by 1st Class Post for convenience and to keep costs low. In the unlikely event that a pen should get lost during transit no liability for such loss can be attributed to MrPen. In the event that you wish to insure your pen against loss in post then the charge is £12.00 which covers the three journeys (outward to workshops, back to us for checking and outward to you the customer). Maximum claim under Royal Mail rules is £250.00.
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Pen Repair Request
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Warranty Repairs and pens sold by us

New pens, sold by MrPen and under warranty should be posted to:

MrPen
P. J. Ford and Associates Ltd
PO Box 157
Ruislip HA4 7ZJ

Pens sold by us but out of warranty can also be posted to us for repair or servicing. Such after sales service is operated on the most cost effective basis possible, to give the very best value to our customers.

Pen Repairs
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Pens bought from outlets other than MrPen or that are outside of their warranty should be posted to

Pen Museum
"High-Lo",
Greenacre Park,
Hornsea,
East Yorkshire HU18 1UW,

England

They are without doubt one of the most experienced repairers in the UK with a huge stock of parts.