The person within MrPen responsible for issues of customer privacy is Peter Ford. He can be contacted on telephone 01895 630361 or by email at

MrPen treats all customer information as confidential and its use is confined to order processing and the recording of sales data only. No customer information will be forwarded onto a third party.

MrPen does not email its customers with promotional offers. Our secure server resource is provided by ShopFactory.

 In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with Early Warning Uk Ltd, to confirm your identity. Early Warning Uk Ltd will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Early Warning Uk Ltd will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.